We're specialised in classic and newly built "nZEB" residential property management - nearly zero energy building

Your building deserves knowledge and fairness & more than just standard service. We do not offer a combination of high quality service and lowest price.

With the Carlovich Puls service, we take care of the health of all tenants. the building is made up of people and property management makes no sense if we don’t take care of the tenants.

Welcome, to begin with, read why we're dealing with residential property management. My name is Alen Karlovic. I was born in 1985 and I've attended high school Gymnasium Andrija Mohorovicic (science and math). Also, I've graduated from the Faculty of Civil Engineering at the University of Rijeka (Master's degree in structural engineering). More than 10 years of experience in the building materials industry in Croatia and the United Kingdom means nothing unless I'm meticulous. For five years, I was directly involved in the management of residential complexes in London. Since 2016, I have been a visiting lecturer in the field of the application of generative construction, artificial intelligence and new technologies in project management at the Faculty of Civil Engineering in England and Wales. What else do I do? Mostly consulting in the field of building materials. I'm interested in new construction technologies, project management, 7D planning, urbanism and residential architecture. I am currently attending a postgraduate doctoral program in the field of civil engineering. Since 2018, I have been constantly working in our property management offices in Rijeka and Zagreb. Also, in 2015 I founded a small company based in Covent Garden, London and we are the first in the European Union to offer natural paint for wood and interior walls. Milk paint has been manufactured since 1974 near Boston, Massachusetts, USA.

I manage your property as a professional individual and thus guarantee top quality. Property management is not good at the moment. Tenants should be properly advised and we shouldn't arrange a commission with the construction workers. Currently, we take care of buildings in Rijeka, Opatija, Novigrad, Zadar, Krk, Rab, Pag, Dubrovnik, Hvar and Zagreb (from 250 m2 to 3500 m2). Our buildings are so well maintained that we do not need urgent interventions. Exactly on such interventions, the highest amount of housing sinking fund is unnecessarily spent.

Beware, insuring a residential building and an apartment is not the same. You should have both insurances. In the case of insuring a residential building and an apartment, we activate the Allianz SOS 0-24 option for your apartment. Emergency interventions in your apartment are available to you seven days a week, 365 days a year (plumber, electrician, glazier, locksmith). Interventions on common areas are different from interventions in your apartment, and the details are defined in the insurance contract. We do not like emergency interventions, and we believe that the building should primarily be properly and regularly maintained.

Residential buildings are insufficiently insured and repair works are unfortunately performed with the cheapest building material. We don't prefer arrangements with specific construction workers, because this is not a good option for tenants. It is not fair that property managers negotiate with insurance companies about insurance claims. Property managers with low prices always arrange a commission with the construction workers. For this reason, I started my property management brand because it is necessary to work more honestly. The brand is named after my last name and thus it's completely tied to me. Therefore, we can in no way allow bad service. We are proud of the fact that we pay all the bills next working day. Also, we do not take over all the buildings because if we have too many of them, the quality of our work wouldn't be so great. Please contact us only if you are interested in high-quality property management. Any property manager will do a solid job if you don't have high expectations.

Civil & Structural Engineer

Construction Project Manager


Phone consultations, Mon - Sun, 4 pm - 8 pm, 091 531 3007, please leave a message and I will call you back

If you work overtime to offer mediocre services to non-demanding clients, consider an alternative and serve the most interested and demanding clients with outstanding services

Click here and find out why you shouldn't choose us as your property manager

We take care of your building like it's ours

Monthly payment is made to the Kuna bank account of my consulting and construction company Konsiteo Ltd that is founded in 2015. and based in London. We have a business bank account in OTP bank Croatia, we are registered for the management of residential buildings and we are in the croatian VAT system. I never wanted to locate the headquarters of my company in Croatia because of the poor support system for entrepreneurs. When you try a more orderly system, it’s hard to settle for something worse. Bureaucracy in Croatia is a burden, and in England it is a pleasure. On the other hand, the attitude of banks towards clients is better in Croatia.

Consultation, inspections, maintenance, insurance + earthquake (0.07 - 0.13 EUR/m2), sinking fund (800 x 0.54% / 12 = min 0.36 EUR/m2, optimal 0.62 EUR/m2). The property management fee does not depend on sinking fund, location, system complexity and construction year. New nZEB buildings have more modern systems to maintain, while older buildings have to invest a lot and achieve the right living conditions. The payment for the management service is made by direct debit on the first day of each month for the current month. The property management contract is signed for a period of at least one year. If you aren't satisfied after one year, you can cancel the property management contract within one month. We provide a premium service so we're not the cheapest option. In buildings that choose us as a manager, for the sake of quality care, the value of apartments grows. If you don't properly maintain a building, the value of the apartments decreases during the first two years. A satisfied customer is our top priority. We pay special attention to the plans for disinfection of common areas of a residential building. As a property manager, we do not work in a way that formally connects in all areas with your building, especially when it comes to bank account and bookkeeping. That’s the way you shouldn’t work anymore, and the manager is only there as an expert advisor. The name of the property manager must never be on the tenant's bank account.

A few years ago, I became a tenants' representative in my building. It was the first time we have seen our property manager after 20 years. Then we decided to find a new one. After a detailed comparison of all property managers, insurance companies and banks, I decided that something needed to be done and to offer high-quality service in Croatia. Specifically, at that time, we couldn't find a better property manager. The question is, how to invest in the purchase of a high - quality apartment and at the same time not have the opportunity to choose a top property manager? How to choose us as a property manager? Contact us and we will send you a form. It is necessary to collect 2/3 of the signatures of the co-owners, and all signatures must be digital (AKD, Fina) or notarized. There is also the option for the co-owners to sign manually and for the co-owner's representative to certify the own signature with a notary public and take responsibility for the accuracy of all signatures. We will help all co-owners to obtain a digital certificate (AKD, Fina, cca. 8 € / per year / one co-owner), which they will continue to use. The Inter-Ownership Agreement and the Management Agreement are signed.

  • Exactness

    We're focused on details and you won't find another team similar to us. Please prepare yourself for the best in class service.

  • Insurance

    Our team cooperates with Allianz insurance company. It's the best insurance for your building and it's not the cheapest one.

  • Legal team

    It's important to have high-quality law experts. We cooperate with a lawyer Maja Šutalo, so you can always count on us.

  • Construction

    Construction workers are always ready to help. The cheapest worker isn't the best option so we should choose wisely.

  • Technology

    We use top technology like mobile application for tenants, drone inspection and capturing 360° photos for maintenance.

  • Experience

    We're experts in the field of building materials and construction, so we can always give proper advice regarding your property.

  • Business bank

    Our team decided to cooperate with the Erste bank. Tenants' representative signs all bills online. It's very convenient.

  • Monitoring

    Extraordinary events are not a problem. We monitor with sensors and react immediately in case of fire, flood or burglary.

  • Bookkeeping

    Of course, your building doesn't need bookkeeping but exactness and knowledge. Each co-owner has an online account overview.

  • Payment

    Every month, we will send you an email notification to pay by internet banking transfer. We can also set up a direct debit.

  • Handyman

    In case of need for intervention, we organize the arrival of the handyman: plumber, locksmith, glazier, electrician

  • Engineer

    Our professional team is available to advise you on choosing quality building materials for decorating your apartment

  • Thermography

    With a camera we detect the location of water penetration. Construction works are performed in a targeted manner.

  • Utilities

    The device locates the exact position of underground installations. No more digging by heart and unnecessary work.

  • Video cameras

    All the necessary cameras are wirelessly connected to one router, which we also use to monitor the entire building

  • Carlovich Puls

    We install a panic button as needed and the tenant can send family members and us a sign of the need for medical intervention


It's time for something better and fairer

Kvarner, Istria, Dalmatia, Slavonia, Zagreb

Click here and find out when you should terminate the contract with us

We're introducing the term “dormant building”. If tenants request the activation of the "dormant building", the reserve fund is reduced to a minimum and we perform only the necessary tasks until the situation improves. The "dormant building" is activated in case of a bad economic situation of most residents (epidemic, recession).

The fastest way to reach us is by chat, email, Messenger, Viber or WhatsApp. We are rarely immediately available by phone. Please leave a message, and we will call you back. Daily, we follow trends in property management, law and construction. In line with modern trends, we organize all tenant meetings via video conference. We were the first in Croatia to introduce the use of a digital signature of all co-owners and care for the health of the tenants. Premium service for investors: we can regularly visit the building site right from the start of the construction process. We are the first team in Croatia that offers such an innovative service. In this way, we can observe all the details from the foundations to the roof. The more we know, our service will be better after the construction. When selling apartments under construction, investors list us as a property manager and are thus able to increase the selling price per square meter. Carlovich property management is a synonym for outstanding quality.

You can also choose any other insurance instead of Allianz or another bank instead of Erste. Residential buildings unnecessarily and all too often change the insurance companies and banks. We can work with the bank and the insurance of your choice. As we do not have contracts with construction companies, we do not have contracts with banks or insurance companies. Contracts with construction workers, banks and insurance firms in the area of building management are always to the detriment of tenants. Namely, we are here for you, not for the reason that through exclusive contracts we think of ourselves. It is enough for us that you pay the management fee. One of the most dangerous decisions you can make is agreeing to a loan from a property manager or contractor. The loan is always negotiated exclusively at the bank. Management is a simplistic term. Within the service, you always have at your disposal expert consultations in the field of maintenance, construction works and construction materials. The tenants' representative doesn't have to do anything. We take care of everything that is needed and visit the building regularly and analyze the situation.


    +385 91 531 3007

    Rijeka, Kastav, Viskovo, Matulji, Opatija, Lovran, Icici, Pula, Rabac, Porec, Umag, Vrsar, Rovinj, Krk, Rab, Losinj, Cres, Pag, Novalja



    +385 91 566 6689

    Zagreb, Dugo Selo, Varazdin, Karlovac, Samobor, Cakovec, Zapresic, Sesvete, Krapina, Bjelovar, Krizevci, Zabok, Velika Gorica



    +385 91 531 3007

    Split, Zadar, Sibenik, Dubrovnik, Trogir, Brac, Hvar, Korcula, Mljet, Makarska, Vodice, Vis, Vir, Murter, Biograd na Moru, Peljesac



    +385 91 566 6689

    Osijek, Vinkovci, Vukovar, Dakovo, Daruvar, Kutina, Virovitica, Nasice, Pozega, Slavonski Brod, Valpovo, Otok, Kutjevo, Slatina




    Dobrise Cesarica 24, 51000, CRO

    Area: Istria, Kvarner




    Slavonska av. 1c, 10000, CRO

    Area: Zagreb, Slavonia




    Prosika bb, 23250, CRO

    Area: Dalmatia and islands




    71-75 Shelton Street, WC2H 9JQ

    Construction technology


"We hope that we have at least briefly brought you closer to our values, opinions and what we strive for in our daily work with clients. Our residential property management services are of a higher price range due to top quality, international experience, constant education, exactness and knowledge. If you don't choose us as your property manager, we are free to offer you a piece of well-intentioned educational advice. In this way, you will always be satisfied that you have learned something on our website. When buying a new apartment, try to choose a building built of brick (Wienerberger, Unipor, Leipfinger Bader) or aerated concrete (Ytong). If that isn't possible, please choose a building in which the load-bearing structure is made of reinforced concrete, and the non-load-bearing structure is made of brick or aerated concrete. If the whole building is exclusively a reinforced concrete structure with plasterboard partition walls, we would not recommend you buying such an apartment."

Carlovich's high - quality construction technologies project office


Are you buying an apartment in a new building? You need to pay close attention to what building materials were used in the construction and whether the investor deliberately chose cheaper materials. We advise you in detail in the process of buying an apartment to choose a residential building that is high quality. We are the first in Croatia to introduce this type of counselling based on the example of England. But maybe you better not hire us because after our meticulous analysis of construction you will hardly decide to buy a new apartment. Nowadays, there are a lot of low-quality new buildings that are declared to be of good quality. All our individual services can be paid for with internet banking.

And at the end of our presentation as a residential property manager, it is important to note that you either have or do not have the exactness and the character. It cannot be acquired or learned. The exactness and the character are our greatest virtues that we nurture and are extremely proud of. Also, kindness is the most powerful and most underrated agent of human change.

We use digital technology when managing a residential building. But whenever needed, we send all necessary documentation between us and the co-owner's representative and between us and the co-owner. DPD is our longtime partner for fast local and international delivery of documents.

A service with kindness

Alen Karlovic, MSc Civil Engineer

"Someone will always find a way to offer lower prices, but it is a race to the bottom. The race to the top has more sense for us. We focus on quality and integrity. Customer loyalty is achieved through consistent service that generates trust."